AI patient portal message may increase clinicians' cognitive burden
Essential brief
Though AI is increasingly used to generate patient portal messages, new research shows it tends to write responses that don't necessarily align with what a clinician would write. This increases cli
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Why it matters
Though AI is increasingly used to generate patient portal messages, new research shows it tends to write responses that don't necessarily align with what a clinician would write. This increases clinicians' cognitive burden, defeating one of the reported benefits of using AI to generate these notes in the first place. The research, conducted by Dartmouth researchers and presented at the 2026 annual meeting of the Association for Computational Linguistics , aimed to compare the alignment between LLM-generated patient...
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Key topics in this update include ai patient portal message, ai patient portal, and portal message.